Citi serves corporate and institutional clients in India through Citibank N.A. and its local subsidiaries, offering banking, markets, custody and treasury services. India also hosts one of the largest Citi workforces in the world through its service and solutions centres.
Ownership and structure
Citi operates in India through branches of Citibank N.A. and subsidiaries including Citicorp Finance (India) Limited and Citigroup Global Markets India Private Limited.
What India does for Citi
India is an institutional banking market for Citi and hosts the Citi Service Center, where about 33,000 people support operations in over 80 countries.
Citi's India business
Citi began operating in India in 1902 in Kolkata. Citi sold its India consumer banking business to Axis Bank in March 2023.
Its India entities include Citicorp Finance (India) Limited and CGM India Private Limited. As of October 2025 about 33,000 people worked at its Citi Service Center in India, with offices in Chennai, Pune, Bengaluru and Mumbai.
Key moves in India
- 1902: Citi began operating in India in Kolkata.
- 1990: Citi established its India global capability centre.
- 2021: Citi announced its exit from consumer banking in India.
- 2023: Citi completed the sale of its India consumer business to Axis Bank in March for Rs 11,603 crore.
- 2025: About 33,000 people worked at the Citi Service Center in Chennai, Pune, Bengaluru and Mumbai.
Where it operates
Citi runs its India business from Mumbai. It also has a presence in Chennai, Pune and Bengaluru.
At a glance
- Home country: United States
- Global headquarters: New York
- Sector: Banking & Financial Services
- Business: Banking
- Role of India: Sales market, Global delivery and operations, Financial services franchise
- India entity: Citibank N.A., India
- India head office: Mumbai
- India offices: Mumbai, Chennai, Pune, Bengaluru
- India headcount: Not available
- In India since: 1902
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